Man customer support pretty slow. I get it says a couple of hours but that equates to roughly 2 hours not 5. An the money has been taken from my account and it says they can't confirm my address when my card, bank account, an PayPal all have the same address. But if you ain't "confirm" it then the transaction shouldn't be made cause if they refund it will probably take till the end of next week for the money to show up in my account. But the money can be taken out before they can guarantee I will get what I'm buying. Doesn't make sense in my opinion. Cause the transaction is being made without providing the software. Doesn't everything line up if you're able to charge me