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gjossen

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  1. A Customers POV (Im not writing this to insult anyone, its simply to make it better for us customers ) ''Customer satisfaction is a term frequently used in marketing. It is a measure of how products and services supplied by a company (CHOD'S Cheats) meet or surpass customer (I, and everyone else interested in what you offer) expectation. '' As a customer - i expect that any item i buy, holds the expectation of the promises given - during the trade. In this exact example, ''During the trade'' is when i enter the storepage, and pay for the cheat. Any customer should, and would expect the item to work as intended. Any customer would expect the cheat to not be detected. Now - ofcourse any cheat could be detected, but then the company should always state this VERY clearly. I went ahead and bought the Escape from Tarkov cheat - only to find out its detected. The important part here, from a customer POV - is that this information was given AFTER the trade. Not during. For anyone having a hard time seeing why this is bad, let me give you a real life comparison. You buy a piece of meat in the store - only to find out its spoiled when you prepare it. In this situation, any customer would stop buying meat from that store, and find somewhere else to get their food. I hope you guys take customer satisfaction seriously. As a first time customer on this page, i must admit im not very satisfied. I would like to give Emiiru some credz for making changes to the EFT page as soon as i pointed this out. Also - i do know that the days lost are refunded, and that is appreciated! As stated in the top - this is written only as a heads up. Im overall satisfied with everything else. - Andy
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