Something is wrong with my ID


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I renew chods late (7/1, when my expire date is 5/1). I had paid 9,99GB for 1 month but when I open chods, it say "you need to be in the "Customer" usergroup to access the client" . Then I receive an email message from OmgImGay said that my ID have some problem. What's wrong? And what should I do now? Thank you


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