Possibly not comped correctly?

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I purchased the month of cheese and it was great (outside of some minor bugs and being down a lot). I am convinced that I did not get comped for the downtime correctly though? I feel like it was down way to much for me to have been cut off at this point? maybe I'm wrong, but I'm not comfortable repurchasing until I have a better understanding around the COMP policy and downtime :l

thanks again


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