thisisfun Posted July 2, 2014 Share Posted July 2, 2014 When I first looked into buying the TF2 package i saw that it was presented on the home page but when i tried to buy it i was given no indication that it was being withheld. You'd figured if a product is disabled for the time being it would be the first thing you'd see when trying to by it, or maybe i just missed it. But at the time i though it was just some mix up in the product listing so I tried a alternative and bought the Gold Package since it had TF2 included. That was a mistake I didn't understand until after I had VIP access to review the forum saying that all VAC services were disabled. So now im stuck with a package i didn't intend to use expect for the one game but now I cant even use that. In short, can I get a refund for the recent purchase, a partial refund or what? Quote Link to comment Share on other sites More sharing options...
Emiiru Posted July 2, 2014 Share Posted July 2, 2014 Well we disabled purchasing the TF2 package itself due to it being disabled. The gold package remains buy-able since it contains games that isn't VAC only. We don't normally do these kind of swaps, but I've swapped your gold package out with 5 months TF2 package since you did notify within 24 hours. Quote Link to comment Share on other sites More sharing options...
thisisfun Posted July 2, 2014 Author Share Posted July 2, 2014 Thankyou kindly, Ill be sure to pay better attention to the listings. Quote Link to comment Share on other sites More sharing options...
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