Jump to content

Product change or partial refund?


thisisfun

Recommended Posts

When I first looked into buying the TF2 package i saw that it was presented on the home page but when i tried to buy it i was given no indication that it was being withheld. You'd figured if a product is disabled for the time being it would be the first thing you'd see when trying to by it, or maybe i just missed it. But at the time i though it was just some mix up in the product listing so I tried a alternative and bought the Gold Package since it had TF2 included. That was a mistake I didn't understand until after I had VIP access to review the forum saying that all VAC services were disabled. So now im stuck with a package i didn't intend to use expect for the one game but now I cant even use that.

In short, can I get a refund for the recent purchase, a partial refund or what?

Link to comment
Share on other sites

Well we disabled purchasing the TF2 package itself due to it being disabled.

The gold package remains buy-able since it contains games that isn't VAC only.

We don't normally do these kind of swaps, but I've swapped your gold package out with 5 months TF2 package since you did notify within 24 hours.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Guidelines.